Building a Better Approach to Generator Sourcing and Preventative Maintenance

Challenge: A major US telecom service provider desired to reassess its approach to maintaining its diesel backup generator (‘genset’) portfolio, having previously procured an extended warranty, coupled with an exclusive agreement for preventative maintenance directly with the manufacturer of the generators. These generators were used to provide emergency power to customer cell site equipment in the event of a utility power outage. Previous analysis had concluded that it made sense to adopt this structure. (Read More)