IT Outsourcing Take-Back/In-Sourcing

Challenge: Outsourced IT application development and testing provider was not meeting productivity and QA requirements, while costs were exceeding the agreed contracted blended rate. Client sought assistance terminating contract and taking the capabilities back in-house

Result: Brought 1,000 previously transferred employees and 400 subcontractors in-house and implemented improved management process achieving significant quality, delivery time and cost performance improvements.